How to Fix Crashes During Cutscenes

If you're experiencing crashes or the game closing during the "/join chaosbegin" cutscene or other cutscenes, it is likely related to a conflict with the game settings, especially the "Cache Players" option.

Here’s a simple step-by-step guide to try and fix the issue:

  1. Open the game and go to the Options menu.
  2. In the Options menu, go to the Others Settings tab.
  3. Look for an option called "Cache Players". Disable this option (turn it off).
  4. Log out and then log back into the game.
  5. Try entering /join chaosbegin again or any other cutscene and see if the issue is resolved.

If this step-by-step guide doesn't resolve your issue, CLICK HERE and report the problem on our Discord for further assistance.

What happens when you disable "Cache Players"?

"Cache Players" is a feature that stores data about other players to improve game performance and visuals. However, in some cases, especially when there is a lot of data being loaded or network instability, this cache can cause issues in the game, such as crashes during cutscenes. By disabling this function, the game will load players differently, which may fix the crash issue.

Others useful Guides:

[PT-BR] Sobre o sistema Referral Friends
[PT-BR] Lista de Atalhos de Mapas
[EN] Maps Shortcuts List
[EN] Chat Events + Name Color Change + Customize Colors of Any Item
[EN] About Referral Friends System
Outfits or "Save and Load Sets"
List of Low Stock Items
List of Limited Quantity Shops
List of Available Offers/Packs
List of Available Limited Time Drops
Items that CAN NOT be obtained with the Ultimate Item of Donated Awesomenes (UIoDA)
How to use Quest Pinner
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Class List Guide